Privacy Policy — qr789 Platform

1 Introduction

This Privacy Policy applies to qr789.win and all services operated under the qr789 brand. When you register an account, make a deposit, place a bet, use the qr789 app or simply browse the website, you are interacting with our platform and we may collect certain information about you in the process.

This policy is written in plain English so that Pakistani players can clearly understand what data qr789 collects, the reasons it is collected, how long it is kept and what your rights are. If anything is unclear, you are welcome to contact our support team for clarification before providing your information.

By registering an account on qr789 and using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. You must be 18 years of age or older to register — this requirement applies without exception.

2 Data We Collect

qr789 collects only the personal data that is necessary to operate your account, process your payments and provide a safe and fair gaming environment. The categories of data we may hold about you are outlined below.

We do not collect sensitive personal data such as religious beliefs, political opinions or biometric data. Where identity verification requires a document scan (such as a CNIC copy), that document is handled securely and used solely for verification purposes.

3 How We Collect Your Data

qr789 collects your personal data through the following channels:

• Direct input: Information you provide when registering an account, completing your profile, contacting support or responding to a promotion.
• Platform activity: Data generated automatically when you use qr789 — including games played, bets placed, deposits and withdrawals made and pages visited.
• Device and technical data: Information collected automatically by our systems when your browser or app connects to qr789 servers — such as your IP address, device model and session identifiers.
• Payment processors: When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or a bank transfer, the payment processor may share transaction confirmation details with qr789 to credit or debit your account correctly.
• Verification services: If you are asked to verify your identity, a third-party identity verification provider may share the outcome of that check with qr789. The raw document data stays with the verification provider — qr789 receives a pass/fail result and any details required to complete your account setup.
• Cookies and tracking technologies: As described in Section 7, qr789 uses cookies and similar technologies to collect usage data when you browse the site or use the app.

4 How We Use Your Data

Every piece of data qr789 holds about you serves a specific, legitimate purpose. The table below summarises the main ways your data is used and the legal basis for each use.

• Creating and managing your qr789 account, including verifying your identity and age before account activation.
• Processing PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and supported cards, as well as handling withdrawal requests to your verified payment method.
• Detecting and preventing fraud, money laundering, bonus abuse and any other activity that could harm the platform or other players.
• Monitoring gaming activity to identify patterns that may indicate a player is experiencing harm — this forms part of our Responsible Gaming obligations.
• Providing customer support — resolving account queries, payment issues, technical problems and complaints.
• Sending transactional notifications — deposit confirmations, withdrawal updates, account security alerts and important platform announcements.
• Sending marketing communications (only where you have opted in) — bonus offers, promotions relevant to Cricket, PSL, Casino and Slot Games on qr789.
• Improving the platform — analysing usage patterns, identifying technical issues and developing new features based on how players use qr789.
• Complying with any applicable legal or regulatory obligations.

5 Payment Data & PKR Transactions

qr789 operates exclusively in Pakistani Rupees (PKR). All payment data is handled with the highest level of care given its sensitive nature. Here is how your PKR payment information is managed:

• When you initiate a deposit or withdrawal, you are directed to the relevant payment gateway (JazzCash, Easypaisa, Raast, bank portal or card processor). The actual transaction is completed on that provider's secure environment — qr789 does not directly process or store your full JazzCash PIN, Easypaisa m-wallet credentials or full card numbers.
• qr789 receives a transaction reference and confirmation from the payment processor to update your account balance. This reference is stored securely in our systems for reconciliation and dispute resolution purposes.
• Partial payment account details (such as the last four digits of a card or the registered mobile number of a wallet) may be stored to facilitate future transactions and allow you to identify which payment method is linked to your account.
• All PKR transaction records are retained for a minimum period to allow for account auditing and to resolve any payment disputes that may arise after the fact.

6 Sharing Your Data

qr789 does not sell or rent your personal data. Sharing only occurs in the following specific circumstances, all of which are necessary to operate the platform:

• Payment processors: JazzCash, Easypaisa, Raast, banking partners and card networks receive only the data necessary to complete your transaction.
• Identity verification providers: Where account verification is required, a verification service may receive your identification documents. They are bound by strict confidentiality obligations and use your data only for the verification task.
• Fraud prevention and security services: Technical data such as IP addresses and device identifiers may be shared with fraud detection platforms to identify suspicious behaviour and protect all players on qr789.
• Game providers: For Live Casino and third-party slot games, the game studio receives the minimum data required to run your game session (typically a session token and stake amount). They do not receive your full personal profile.
• Legal requirements: qr789 may disclose data if required by a lawful order, court process or other legally binding obligation. We will inform you where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or transfer of qr789 platform assets, your data may form part of the transferred assets. You will be notified before your data is subject to a different privacy policy.

7 Cookies & Tracking Technologies

qr789 uses cookies and similar tracking technologies (such as local storage and session tokens) to make the platform function correctly and to understand how players use the site. Here is a breakdown of the main cookie types used:

• Essential cookies: Required for the platform to function — these keep you logged in during a session, remember your language and region preferences and maintain your bet slip state. You cannot opt out of essential cookies without breaking core platform functionality.
• Analytics cookies: Collect anonymised data on how players navigate qr789 — which pages are visited most, how long sessions last and where players drop off. This data helps us improve the experience for all users.
• Preference cookies: Store your UI settings such as theme preferences and notification settings so you do not have to reconfigure them every visit.
• Security cookies: Used to detect unusual login behaviour, flag potential account sharing and support our fraud prevention systems.

You can manage cookie preferences from your browser settings. Note that disabling non-essential cookies will not prevent you from using core qr789 features, but may affect analytics-driven personalisation. On your first visit to qr789, a cookie consent notice will be displayed — you can review and update your preferences at any time.

8 Data Retention

qr789 retains your personal data only for as long as it is necessary for the purposes outlined in this policy. The general retention guidelines are as follows:

• Active account data (profile, gaming history, transaction records) is retained for as long as your account remains open and active.
• Following account closure, core account records including identity verification data and transaction history are retained for a minimum of five years to support audit requirements and respond to any disputes raised after closure.
• Support communications (live chat logs, emails) are typically retained for two years from the date of the interaction.
• Marketing preference records are retained until you withdraw consent or request deletion, after which they are removed from active marketing systems within 30 days.
• Technical and security logs (IP addresses, session data) are retained for up to 12 months for fraud prevention and security review purposes, then purged.

9 Security

Protecting your data is a core operational priority at qr789, not an afterthought. The following security measures are in place to protect your personal information and PKR account balance:

• All data transmitted between your device and qr789 servers is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser's address bar — that confirms the connection is secure.
• Passwords are stored in hashed form — qr789 staff cannot see your plain-text password. If you lose your password, it must be reset rather than retrieved.
• Access to personal data within qr789 is restricted on a need-to-know basis. Staff members can only access the data relevant to their specific role.
• Payment processing environments are handled by PCI-DSS compliant payment partners. qr789 itself does not store full card numbers or wallet PINs.
• Our systems are monitored for unusual activity and potential security incidents on an ongoing basis. Suspected breaches are investigated promptly.

10 Your Rights Over Your Data

As a qr789 player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact the qr789 support team — requests are handled within a reasonable timeframe and without charge for standard requests.

11 Marketing Communications

qr789 may send you promotional emails, SMS notifications or in-app messages about bonuses, new games, Cricket and PSL betting promotions and other platform features — but only if you have actively opted in to receive them at registration or through your account settings.

• You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by following the unsubscribe link in any marketing email.
• Opting out of marketing communications will not affect transactional notifications — you will still receive deposit confirmations, withdrawal updates and security alerts as these are essential to operating your account.
• qr789 does not share your contact details with third-party marketers. Any promotional content you receive from qr789 is produced and sent by qr789 or its directly contracted marketing service providers.

12 Minors

qr789 is strictly an adult platform. No person under the age of 18 is permitted to register an account, deposit funds or participate in any game or betting market on qr789.win. We do not knowingly collect personal data from anyone under 18 years of age.

If qr789 becomes aware that personal data has been collected from a minor, that account will be immediately suspended and any funds held will be reviewed in line with the Terms and Conditions. Parents or guardians who believe a minor has registered on qr789 should contact our support team straight away.

13 Updates to This Policy

qr789 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When material changes are made, registered players will be notified via email or an in-platform notification before the updated policy takes effect.

The most current version of this Privacy Policy will always be available at qr789.win/privacy-policy. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of qr789 following a policy update constitutes your acceptance of the revised terms. If you do not agree with any update, you should stop using the platform and request account closure.

14 Contact & Data Requests

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal information has been handled, please reach out to the qr789 support team through the contact options available on the platform.

Our support team handles privacy-related requests alongside general account queries. For data access, correction or deletion requests, please include your registered email address and a brief description of what you need — this helps us locate your records and respond accurately.

For general support, game queries and payment issues, you can also reach the qr789 team via the live chat function available on the platform — typically the fastest route for day-to-day account questions.